INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I contact APES customer service?
You can contact us via the official phone number, email or online contact form on this page. We will reply within 2 working days during working hours.
What is APES's customer service working hours?
Working hours: Monday to Friday, 9:00-18:00 (excluding statutory holidays). We will handle non-working hours messages as soon as possible.
Can I consult about APES product quotations?
Yes. Please provide your product model, quantity and other needs through the contact form, and we will send the quotation to you in time.
How to feedback after-sales problems of APES products?
Please contact us with your order number, product problem photos and detailed description, and our after-sales team will follow up and handle it.
Does APES provide technical support?
Yes. We have a professional technical team that can provide one-on-one answers to product use and technical parameters. Please contact our technical consultation channel.
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